Privacy policy
General information and your rights
Welcome to our website!
Thank you for your interest in our company.
As the controller, we take the protection of your (personal) data very seriously. In the following, we will inform you about which of your data we process, who exactly is responsible for data processing, who you can contact if you have any questions or complaints and what rights you have with regard to your data. In addition, we will provide you with further legally required information on the various data processing operations.
Please read this data protection information carefully.
Explanation of the most important terms and principles
Personal data means individual details about personal or factual circumstances of a specific or (with a certain amount of effort) identifiable natural person, i.e. in addition to the name, address and telephone number, all other data that describe this person or their behavior in any way. In particular, this includes all digital data traces that each of us leaves behind on the World Wide Web by using the Internet. This person and their data is also referred to as thedata subject.
Theprocessing of your (personal) data includes all activities from collection, storage, use, modification, transmission or disclosure to deletion. It does not matter whether this is done electronically, i.e. by computer, or otherwise, e.g. on paper.
Specific data processing of your personal data is also referred to as aprocessing activity. Each processing activity pursues a specific, specifiedprocessing purpose and requires, among other things, a specificlegal basis, which must also be specified, otherwise the processing is not permitted.
Thecontroller is the person who ultimately determines the purposes and means of processing your data. It does not matter whether the controller is a person, company or other association, public body or similar. The controller may decide on the purposes and means of processing alone, together with others or on behalf of a third party.
Your contact options
The controller responsible for the processing of your personal data is
Petromax GmbH
Sudenburger Wuhne 61
39116 Magdeburg
Fax: +49 (0) 391 / 5568 46 01
E-mail: info@petromax.de
If you have any questions regarding this data protection notice, your data processed by us or the following processing activities, please contact our designated data protection officer by e-mail first if possible:
Mr. Matthias Kunert
cubeofficeGmbH & Co. KG
Fichtestr. 29a
39112 Magdeburg
Phone: +49 391 61128-69
Email: datenschutz@cubeoffice.de
In the event of breaches of data protection law, you as the data subject have a statutory right of appeal to the competent supervisory authority. The competent supervisory authority for us is the State Data Protection Officer of the Federal State of Saxony-Anhalt:
State Commissioner for Data Protection Saxony-Anhalt
represented by the director of the office Mr. Albert Cohaus
Leiterstraße 9
39104 Magdeburg
poststelle@lfd.sachsen-anhalt.de
A list of all state data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Your rights as a data subject
As a data subject, you have the following rights in relation to your (personal) data:
- To receive information about the data stored about you,
- to have incorrect data corrected or completed,
- to request the deletion of the data, e.g. if the data is no longer required for the intended purpose or if there is no (longer) a legal basis for the processing,
- to demand a (time-limited) restriction of the processing of the data if, for example, the accuracy of the data is disputed or the processing is presumably unlawful,
- to object to the further processing of your data by us,
- to request the delivery of a copy of the data in a further usable electronic format, insofar as this does not impair the rights and freedoms of other persons,
- to withdraw your consent to the use of your data at any time and subsequently to be "forgotten" if the use of your data is based on previously granted consent.
- to lodge a complaint with the competent supervisory authority (see above) if you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way.
If you have any questions or a request for information or to exercise your rights in general, please contact our data protection officer Matthias Kunert by email(datenschutz@cubeoffice.de).
Please allow us 14 days to process your request.
Processing of your personal data
How we collect your data and what data we process
We process personal data that you provide to us when you contact us in writing or directly by e-mail for inquiries from data subjects. In addition, we process personal data that you provide to us when you provide optional information. We may also process personal data that you provide to us, e.g. for identity verification purposes.
Purpose pursued
We process the personal data you provide (the exact data depends on what information you include in your request, usually your name, contact information, information about the type of relationship you have with us and the request itself) in order to process and respond to your specific request.
Legal bases for the processing
The processing of your personal data is necessary for us to comply with a legal obligation to which we are subject: We are required by law to respond to your request and process your personal data accordingly.
How long we store your personal data
We store your personal data until we have responded to your request. Thereafter, your personal data will be blocked until the end of the relevant limitation period for the protection of legal claims (i.e. we will block your data for all other purposes). At the end of this limitation period (after 3 years), your data will be deleted completely.
Data processing on our website
General information
When you visit our website, various data is processed in order to analyze and improve the use of our information offering and to identify and rectify possible weaknesses.
Cookies
Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.
Server log files
When you visit our website, information is collected and stored in so-called server log files, which your browser automatically transmits to us. These are Browser type and browser version, operating system used, referrer URL (original website from which the user came to our website or file), host name of the accessing computer, time of the server request and the IP address.
This data is processed on the servers of our Internet service provider. This data is not merged with other data sources. This processing activity isnot the basis for automated decision-making (profiling). We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.
The legal basis for data processing is our legitimate interest after weighing up all risks (see Art. 6 para. 1 lit. f GDPR). Our interest here is: publicizing our company, advertising on our own behalf, providing information about our range of services and supporting the initiation of business contacts by publishing suitable contact options for interested parties and business partners, improving the user-friendliness of our information offering.
The storage period is one year.
SSL and TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us.
The data entered in the contact form is therefore processed exclusively on the basis of our legitimate interest for the purpose of processing the request and in the event of follow-up questions (Art. 6 para. 1 lit. f GDPR).
We will retain the data you provide on the contact form until you request its deletion or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.
Links to other websites
This website also contains links to websites of other providers to which our data protection information does not extend. As a rule, we have no influence on the content and compliance with data protection regulations by these providers and therefore ask you to inform yourself about the applicable guidelines when visiting these websites.
Analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics to analyze user behavior when visiting the website in general and to improve the user-friendliness of the website. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
You can prevent the collection of your personal data (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
You can find more information on how Google Analytics handles user data in Google's privacy policy: https://policies.google.com/privacy?hl=de&fg=1
Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
The data is stored and analyzed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Service at the following links:
https://policies.google.com/privacy?hl=de and
https://policies.google.com/terms?hl=de.
Doubleclick
A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Doubleclick) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Doubleclick. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in Doubleclick's privacy policy: https://policies.google.com/privacy
Google Tag Manager
We use the Google Tag Manager of Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) for our website. This service allows website tags to be managed via an interface. The Google Tag Manager itself does not set cookies but only tags and does not collect any personal data. The service triggers other tags, which in turn may collect data. However, Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.
Hurra Analytics
This website uses technologies from Hurra Communications GmbH, Wollgrasweg 27, 70599 Stuttgart, Germany (www.hurra.com) to collect and store data about your usage behavior on our website for optimization and marketing purposes. This data is used to analyze the behavior of visitors and is used to create pseudonymous user profiles. Cookies are used for this purpose, which enable an Internet browser to be recognized when it visits the site again. However, the user profiles collected by hurra.com technology are not merged with personal data about the bearer of the pseudonym without the express consent of the visitor. The IP addresses of visitors are shortened before storage, so that a personal reference is excluded and a combination of usage profiles with IP addresses is no longer possible. The legal basis for this data processing is Article 6(1)(a) GDPR (consent). You can revoke your consent to the use of Hurra Analytics at any time in our privacy policy by deselecting the category "Marketing cookies".
Fullstory Analytics
For the purpose of demand-oriented design and continuous optimization of our websites, we use the analysis service Fullstory, a service of Fullstory, Inc, 818 Marietta Street, Atlanta, GA 30318, USA (hereinafter "Fullstory") on the basis of Art. 6 para. 1 lit. a) GDPR in conjunction with § 25 para.1 p.1 TTDSG. Fullstory documents user behavior on our website in anonymized form, in particular the interactions, behaviors and types of use, such as the making of entries, the sequence of retrieval of certain pages of our websites or the time sequences, such as length of stay on certain pages, etc. The use of Fullstory enables us to continuously improve the quality of our websites and their content, which is in our legitimate interest. The information generated by the use of Fullstory is usually transferred to a server of Fullstory, Inc. in the USA and stored there. The storage period is a maximum of 180 days. We have also concluded an order processing contract with Fullstory in accordance with Art. 28 GDPR, in which Fullstory undertakes to process the data received only in accordance with our instructions and to comply with the EU level of data protection. Additional information on Fullstory and data protection can be found in the provider's privacy policy. You can prevent the data processing by Fullstory by setting your browser software accordingly; we would like to point out that in this case you may not be able to use all functions of our websites to their full extent. You also have the option to object to this data processing at any time by following the provider's opt-out instructions, which you can access here: https://www.fullstory.com/optout.
Google Ads / Remarketing / Google Shopping/Customer Match
Our website uses the Google Ads, Google Remarketing and Google Shopping service. Google Ads is an online advertising program from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). We use the remarketing function within the Google Ads service. With the remarketing function, we can present you with advertisements based on your interests on other websites within the Google advertising network. For this purpose, your surfing behavior on our website is analyzed, e.g. which offers you have viewed. This allows us to show you personalized advertising on the online search engine Google itself, so-called "Google ads", and on other websites even after you have visited our website. For this purpose, Google stores a cookie in your browser when you visit Google services or websites in the Google advertising network. This cookie is used to record your visits. The cookie is used to uniquely identify your web browser and not to identify you personally. Such further processing of the data and the processing of the data after it has been transmitted by us to Google is carried out by Google as the sole controller under data protection law. Insofar as Google Ireland Limited processes your data as the sole controller under data protection law, it is possible that your data may be transferred to the USA by Google Ireland Limited. The European Court of Justice has ruled that the USA is a country with an inadequate level of data protection. In this context, there is a particular risk that your data will be processed by American institutions/authorities for control and monitoring purposes without you having sufficient legal recourse against this. We also use the Customer Match service. A pixel is integrated into your browser. As a result, Google assigns an identification number to you as a visitor to this website and can thus recognize you when you visit other websites in order to enable the operator of this website to display personalized advertising to you or to decide that such advertising should not be displayed. The legal basis for this data processing is Article 6(1)(a) GDPR (consent). You can find more information about Google Remarketing and Google's privacy policy here. Here you can also assert your rights as a data subject (e.g. right to erasure) with regard to the data that Google processes as the controller under data protection law. You can revoke your consent to the use of Google at any time by deselecting the "Marketing cookies" category in our privacy policy. You can also edit your settings here.
Microsoft Advertising
Our website uses the Microsoft Advertising service. Microsoft Advertising is an online advertising program from Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521) ("Microsoft"). We use Universal Event Tracking (UET) within the Microsoft Advertising service to collect and store data on this website for marketing and optimization purposes. For this purpose, your surfing behavior on our website is analyzed, e.g. which offers you have viewed. Microsoft stores a cookie in your browser for this purpose. Your visits are recorded via this cookie. The cookie is used to uniquely identify your web browser and not to identify you personally. Insofar as Microsoft processes your data as the sole controller under data protection law, it is possible that your data will be transferred from Microsoft to the USA. The European Court of Justice has ruled that the USA is a country with an inadequate level of data protection. In this context, there is a particular risk that your data may be processed by American institutions/authorities for control and monitoring purposes without you having sufficient legal recourse against this. The legal basis for the data processing described above is Article 6(1)(a) GDPR (consent). You can find more information about Microsoft's privacy policy here . You can also assert your rights as a data subject (e.g. right to erasure) against Microsoft here. You can withdraw your consent to data processing by Microsoft Advertising at any time by deselecting the "Marketing cookies" category in our privacy policy. You can also edit your settings here.
Adcell
Our website uses components from "Adcell", Firstlead GmbH, Rosenfelder Str. 15-16, 10315 Berlin for the billing of affiliate marketing publishers. Affiliate marketing is an Internet-supported form of distribution that enables commercial operators of websites, known as merchants or advertisers, to display advertising, which is usually remunerated via click or sale commissions, on third-party websites, i.e. with distribution partners, also known as affiliates or publishers. The merchant provides an advertising medium via the affiliate network, i.e. an advertising banner or other suitable means of Internet advertising, which is subsequently integrated by an affiliate on their own website or advertised via other channels, such as keyword advertising or e-mail marketing.
Adcell places a cookie on your computer. No personal data is stored in this process. Only the identification number of the affiliate, i.e. the partner referring the potential customer, as well as the order number of the visitor to a website and the advertising material clicked on are stored. The purpose of storing this data is to process commission payments between a merchant and the affiliate, which are processed via the affiliate network, i.e. Adcell.
You can object to the anonymized collection of data by AdCell at any time with effect for the future by clicking on the link below. In this case, a so-called opt-out cookie is stored in your browser, which means that AdCell no longer collects any session data. However, if users delete their cookies, the opt-out cookie will also be deleted and must therefore be reactivated by the users. Opt-out: https: //www.adcell.de/datenschutz
Information on Adcell's privacy policy can be found athttps://www.adcell.de/news/meldungen/dsgvo/datenschutz-grundverordnung-bei-adcell.
AWIN
Our website contains tracking technology from AWIN AG, Eichhornstraße 3, 10785 Berlin. This may include cookies (see Cookies). AWIN collects and stores usage data in pseudonymous profiles for the purpose of web analysis or to enable interest-based advertising. You can object to this data collection and storage at any time with effect for the future by setting an opt-out cookie on your end device. You can find more information on this opt-out option and on data processing by AWIN in AWIN's privacy policy (https://www.awin.com/de/rechtliches/privacy-policy-DACH).
Google Optimize
Our website uses the web analysis and optimization service "Google Optimize", which is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google Optimize"). We use the Google Optimize service to increase the attractiveness, content and functionality of our website by displaying new functions and content to a percentage of our users and statistically evaluating the change in usage. Google Optimize is a sub-service of Google Analytics (see Google Analytics section). Google Optimize uses cookies that enable optimization and analysis of your use of our website. The information generated by these cookies about your use of our website is usually transferred to a Google server in the USA and stored there. We use Google Optimize with activated IP anonymization, so that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information to evaluate your use of our website, to compile reports on the optimization test and the associated website activities and to provide us with further services associated with the use of the website and the Internet. You can prevent the storage of cookies by selecting the appropriate settings in your Internet browser. In addition, you can prevent Google from collecting the data generated by the cookie and relating to your use of our website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. You can find more information about data collection and processing by Google in Google's privacy policy, which you can access at http://www.google.com/policies/privacy.
Data processing in our social networks
General information
We maintain publicly accessible profiles on social networks. The individual social networks we use are listed below.
Social networks such as Facebook, Google+ etc. can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations. In detail:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or were logged in.
Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.
Legal basis
Our social media presences are intended to ensure the widest possible presence on the internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR).
Controller and assertion of rights
If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can assert your rights (information, rectification, erasure, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. Facebook).
Please note that, despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options depend largely on the company policy of the respective provider.
Storage duration
The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for its storage no longer applies, you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions - in particular retention periods - remain unaffected.
We have no influence on the storage period of your data that is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policies, see below).
Plugin, tools and social networks in detail
Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
You can find more information on the handling of user data in Google's privacy policy: https://policies.google.com/privacy?hl=de&fg=1.
We have a profile on Facebook. The provider is Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. Facebook is certified in accordance with the EU-US Privacy Shield.
You can adjust your advertising settings yourself in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads
Details can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/
Use of Facebook remarketing
Our website supports ad insertions on Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA - "Facebook") and uses so-called "remarketing technologies" for this purpose. If you are a Facebook user and have visited our site or are interested in our offers, you will be made aware of us or our offers through targeted advertisements on Facebook. The basis for these advertisements was your surfing and usage behavior on our website, which was transmitted directly to the Facebook servers and assigned to your user account there, using cookies and your IP address.
If you do not wish to receive this form of targeted advertising via Facebook Remarketing, you can deactivate it. To do this, you must use Facebook's opt-out for remarketing-based ads or block the use of cookies by third-party providers by using the corresponding deactivation option for this network advertising. You can find a link for this here: https://www.facebook.com/settings/?tab=ads#_=_
Further information on this, in particular on the collection and use of data by Facebook and the rights to which you are entitled, can be found at
https://www.facebook.com/about/privacy/
https://www.facebook.com/privacy/explanation or: https://www.facebook.com/ads/website_custom_audiences/
We have a profile on Instagram. The provider is Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. Details on how they handle your personal data can be found in Instagram's privacy policy: https://help.instagram.com/519522125107875
YouTube
We maintain a channel on the YouTube video platform. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google is certified in accordance with the EU-US Privacy Shield.
You can adjust your advertising settings yourself in your user account. To do this, click on the following link and log in: https://adssettings.google.com/authenticated
Details can be found in Google's privacy policy: https://policies.google.com/privacy
Ordering goods via the online store
The data you enter to create a customer account with us is stored. The data you enter when ordering goods via the online store is also stored.
As a rule, the following data is required to create a customer account or to process an order: name, postal address, e-mail address and a password for the customer account. The following data can also be entered voluntarily: Telephone number. It is also possible to subscribe to our newsletter.
All data entered by you will be transmitted in encrypted form. The password for your customer account is immediately stored in encrypted form and cannot be viewed by us.
When you place an order, the payment method you have selected is saved. The data or bank details you enter when placing an order are sent directly and in encrypted form to the respective payment service provider or credit company and are not stored by us. We receive a payment approval or rejection from the payment service provider or credit company; this information is stored by us.
Details on the encryption used can be found here: https://ssl.de/ssl.html
The aforementioned personal data is hereinafter referred to as "customer data". The customer data is stored directly in the database on our servers in Germany.
This stored customer data is required and used by us to process the specific order.
By entering your customer data, you have given us your consent to use it. You can revoke this consent at any time with effect for the future. You can access the withdrawal form here. If the revocation is made during order processing, this may lead to problems with order processing.
We will not pass on your customer data unless we are obliged by law to disclose or provide information, in particular to law enforcement authorities or courts. An exception to this is address data, which we only pass on at short notice to the shipping company that delivers the goods you have ordered to you for shipping notification purposes. These third-party service providers have access to personal information that is required to fulfill their tasks. However, they may not use it for any other purpose. In addition, they are obliged to handle the information in accordance with this privacy policy and the relevant data protection laws.
Outside of order processing, customer data is only used by us to create and send our newsletter if you have subscribed to it. You have subscribed to the newsletter by ticking the appropriate box when placing your order. You can unsubscribe from the newsletter at any time by sending an email to info@petromax.de .
Our e-mail newsletters are sent via the technical service provider "Klaviyo", 225 Franklin St, Boston, MA 02110, USA (http://www.klaviyo.com/), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. Subscription to the newsletter is always voluntary and is not a prerequisite for making a purchase from us. We also send our newsletters using the double opt-in procedure, which means that we first send you an email asking you to confirm your subscription to the newsletter. Only after this confirmation do we store your e-mail data for the purpose of sending the newsletter. Please note that your data is usually transferred to a Klaviyo server in the USA and stored there.
Klaviyo uses this information to send the newsletter on our behalf. Klaviyo does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.
To protect your data in the USA, we have a data processing agreement with Klaviyo in which Klaviyo undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties.
You can view Klaviyo's privacy policy here: https://www.klaviyo.com/privacy
Your contact options or your visit
Contacting us by letter post
If you send us a letter, we store the sender's details stated in your letter and, if applicable, other personal data that you have provided to us with this document.
We process your personal data for the respective purpose of your request and store this data according to one of the following categories:
- We dispose of unwanted advertising or spam as soon as we recognize it and where possible.
- We will retain unsolicited advertising and other information (e.g. newsletters) for an indefinite period in order to carry out research or track historical developments.
- Applications: see section "Information for applicants".
- We retain commercial letters (e.g. inquiries, offers or delivery bills) for six full calendar years, starting from the beginning of the next year, in accordance with statutory regulations (German Fiscal Code and German Commercial Code as well as other regulations).
- We retain financial letters (e.g. invoices) for ten full calendar years, starting from the beginning of the next year, in accordance with statutory regulations (German Fiscal Code and German Commercial Code).
Contacting us by e-mail
If you contact us by e-mail, we store your sender e-mail address, the e-mail servers involved in the communication and the time of sending. Depending on the type of information sent to us, we store your data in separate functional mailboxes and for different periods of time:
- We delete unwanted advertising or spam as soon as we recognize it and where possible.
- We store desired advertising and information (e.g. newsletters) indefinitely in order to carry out research or track historical developments.
- Applications: see section "Information for applicants".
- We store commercial letters (e.g. inquiries, offers or delivery bills) for six full calendar years, starting from the beginning of the next year, in accordance with statutory regulations (German Fiscal Code and German Commercial Code).
- We store financial letters (e.g. invoices) for ten full calendar years, starting from the beginning of the next year, in accordance with statutory regulations (German Fiscal Code and German Commercial Code).
Your contact by telephone
When you call us, we store your caller number, the time of the call and how long it took for someone to answer the call. If you leave a message on our answering machine, we will understandably also store this. Calls are not automatically recorded by us.
We process your caller data for the purposes of quality assurance and improvement, for callbacks in the event of missed calls and for statistical evaluations. Saved messages on our answering machine are deleted immediately after processing. We delete other caller data after one year.
Your data will not be passed on to other recipients unless you take part in a telephone conference. In this case, the necessary caller data is automatically exchanged between the telephone systems involved.
Your visit to us
When you visit us in person, we collect various data about you.
Video surveillance
When you visit our company premises or our business premises, you will be recorded by our video surveillance system and your image data will be stored for a maximum period of 72 hours and then automatically deleted. We do this
a) as a general security precaution and would only pass this data on to third parties, in particular the security authorities, in the event of concrete suspicion of a criminal offense.
b) due to our participation in the procedure as a "known consignor", because we are obliged to do so due to the security regulations for air freight shipments.
Other meetings with exchange of information (business card)
If we meet at any events (e.g. trade fairs) and you give us your contact details (e.g. as a business card), we will store these in our address directories and use them for future communication. If you no longer wish to be contacted by us, please inform us briefly by e-mail so that we can delete you from the directory or - if this is not possible or permitted - add a blocking note. In the case of an existing business relationship, the retention obligations are based on the German Commercial Code, the German Fiscal Code and other laws. See also the section "Contacting us by post".
As a matter of principle, we do not pass on contact data received to third parties unless there is a legal or contractual obligation to do so.
Contact form and applications
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide it. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent.
You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. We will only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.
By submitting your application, you agree that we may record your documents electronically and store them for up to 6 months after the position has been filled.
Information for employees
We process the personal data required for the establishment, implementation and termination of the employment relationship. This is primarily contact data, data on your qualifications, data from the legally required recording of working hours and all information required for the determination and settlement of your salary and in connection with statutory duties and taxes (e.g. social security contributions) as well as for monitoring compliance with the statutory working time requirements and the minimum wage.
We may also process data relating to occupational safety, company integration management and data on breaches of duty under employment contracts that have been penalized ("warnings").
We also process information about your work results and their evaluation, which is required, for example, for the preparation of appraisals.
If you use a company pension scheme offered by us, data will also be processed in this area and, if necessary, passed on to the insurers.
Future changes to our data protection information
In order to ensure that our data protection information always complies with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection information has to be adapted due to new or revised services, for example new services, products or functions on the website or other processing activities. The new data protection information will then apply to your next visit.
Thank you for your understanding.
Revision date: 14.08.2023